Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved. Some overtime will be available.

Salary: will be $10.00 per hour for a 40 hour week.
Also: medical, dental, vision, group insurance benefits.

Education: The applicant should have completed high school.

Experience: is an asset.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Supervise other technical support workers in this group

Work Setting: Help desk, Telecommunications industry

Computer and Technology Knowledge: Windows, DOS, Hardware, Networking hardware, Networking security , Extranet, Intranet, Internet, Servers, Applications - desktop, Security software, Multimedia Software, Spreadsheet software, Electronic mailing software, Communication software

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Sitting

Security and Safety: Basic security clearance, Criminal record check

Transportation/Travel Information: Own transportation

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information: Access our Online Application at: https://www.Qhire.net/suth

Profile: for Sutherland Global Services

Sutherland Global Services

This job in no longer available

The contact information has been removed

Order Number: 4890900

Post date: 2010-03-02