Terms: This is a permanent, full time job, which requires working weekends. Shift work is involved.

Salary: will be negotiated and depends on the skills and experience of the applicant.
Also: medical, dental, group insurance, life insurance benefits.

Education: The applicant should have completed college or technical training.

Experience: at least three years’ experience.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Work Setting: Computer hardware or software retailer/wholesaler, Help desk, Computer systems unit

Computer and Technology Knowledge: Windows, Intranet, Internet, Word processing software, Spreadsheet software, Electronic mailing software, Electronic scheduling software

Own Tools/Equipment: Computer, Internet access

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Sitting

Security and Safety: Criminal record check

Transportation/Travel Information: Public transportation is available

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Languages: Other than English, the applicant should speak French, read French, write French.

Profile: for Givex Canada Corporation

Givex Corp. is an innovative and rapidly growing high tech company, providing Gift and Loyalty card solutions with clients in more than 30 countries.

This job in no longer available

The contact information has been removed

Order Number: 4912977

Post date: 2010-03-12