Terms: This is a permanent, full time job, which requires working days, evenings, and nights. Shift work is involved.

Salary: will be $14.00 to $21.00 per hour for a 40 hour week.

Education: The applicant should have completed high school.

Experience: two to three years’ experience.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Work Setting: Computer hardware or software retailer/wholesaler

Computer and Technology Knowledge: Device drivers, Networking software, Networking hardware, Applications - desktop

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail

Transportation/Travel Information: Own transportation

Essential Skills: Reading text, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Finding information, Computer use

Other Information: Must be able to work shifts. Must be fully bilingual (French/English). Not accessible by public transit.

Languages: Other than English, the applicant should speak French, read French, write French.

Profile: for The Burke Group

Placement Agency

This job in no longer available

The contact information has been removed

Order Number: 4890982

Post date: 2010-03-01