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Sutherland Global Services

has 30 positions for a

Customer services representative - call centre

(SALES)
in
Sault Ste. Marie, Ontario
to start as soon as possible




Sorry!

This job in no longer available


Terms: This is a permanent, full time job Shift work is involved.

Salary: will be negotiated and depends on the skills and experience of the applicant.
Notes: bonus, and other benefits.

Education: The applicant should have completed high school.

Experience: Sutherland Global Services will provide training..

Work Setting: Private sector

Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Database software, Presentation software, Desktop publishing software, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Receive application forms, Access and process information, Maintain records and statistics, Perform general office duties

Security and Safety: Basic security clearance

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail

Transportation/Travel Information: Own transportation, Public transportation is available

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Profile: for Sutherland Global Services

Sutherland Global Services

This job in no longer available

The contact information has been removed

Order Number: 4900593

Post date: 2010-03-22




source HRSDC