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Sutherland Global Serviceshas 30 positions for a Customer services representative - call centre(SALES) Sorry!This job in no longer availableTerms: This is a permanent, full time job Shift work is involved. Salary: will be negotiated and depends on the skills and experience of the applicant. Education: The applicant should have completed high school. Experience: Sutherland Global Services will provide training.. Work Setting: Private sector Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Database software, Presentation software, Desktop publishing software, Internet browser Specific Skills: Answer inquiries and provide information to customers, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Receive application forms, Access and process information, Maintain records and statistics, Perform general office duties Security and Safety: Basic security clearance Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail Transportation/Travel Information: Own transportation, Public transportation is available Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Profile: for Sutherland Global Services Sutherland Global Services This job in no longer availableThe contact information has been removed Order Number: 4900593 Post date: 2010-03-22 |