Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved. Some overtime will be available.

Salary: will be negotiated and depends on the skills and experience of the applicant.
Notes: bonus, commission, and other benefits.
Also: medical, dental, vision, group insurance, life insurance, RRSP benefits.

Education: The applicant should have completed high school.

Experience: is an asset.

Work Setting: Public sector

Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Database software, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information

Security and Safety: Criminal record check

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail

Transportation/Travel Information: Own transportation, Public transportation is available

Essential Skills: Reading text, Document use, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning

Profile: for Sykes Enterprises, Incorporated

Call Center

This job in no longer available

The contact information has been removed

Order Number: 5224241

Post date: 2010-08-20