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MDG Computers Canada Inc.has 2 positions for a Call centre agent - technical support(technical support(Bilingual)) Sorry!This job in no longer availableTerms: This is a permanent, full time job, which requires working days. Salary: will be negotiated and depends on the skills and experience of the applicant. Education: The applicant should have completed high school, completed college or technical training. Experience: at least a full year’s experience. Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts Work Setting: Computer hardware or software retailer/wholesaler Computer and Technology Knowledge: Windows, Intranet Own Tools/Equipment: Computer Essential Skills: Oral communication, Working with others, Problem solving, Critical thinking, Finding information, Computer use, Continuous learning Languages: Other than English, the applicant should speak French, read French, write French. Profile: for MDG Computers Canada Inc. MDG Computers "Canada’s Best Selling PC Brand", is a growing Canadian Manufacturer and Distributor of quality computers. This job in no longer availableThe contact information has been removed Order Number: 4911328 Post date: 2010-03-12 |