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Protemps Canada(Placement Agent) is looking for Customer service agent(bilingual CSR) Sorry!This job in no longer availableTerms: This is a permanent, full time job, which requires working days. Salary: will be negotiated and depends on the skills and experience of the applicant. Education: The applicant should have completed high school. Experience: two to three years’ experience. Business Equipment and Computer Applications: General office equipment, Electronic mail, Word processing software, Spreadsheet software, Internet browser Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Receive and log complaints, Investigate complaints, Access and process information, Perform general office duties, Order supplies and maintain inventory Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Other Information: Must be fluent in French/English. Answer customer inquiries. Strong proficiency in MS Office. Languages: Other than English, the applicant should speak French, read French, write French. This job in no longer availableThe contact information has been removed Order Number: 4900301 Post date: 2010-03-05 |