Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved.

Salary: will be negotiated and depends on the skills and experience of the applicant.

Education: The applicant should have completed college or technical training.

Experience: is an asset.

Credentials required: The applicant should have Front desk agent certification.

Business Equipment and Computer Applications: Computerized reservation system, Word processing software, Spreadsheet software, Database software, Basic computer skills (will train), Internet browser

Work Setting: Hotel

Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning

Security and Safety: Bondable

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

This job in no longer available

The contact information has been removed

Order Number: 4896388

Post date: 2010-03-04