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Hilton Garden Inn, Toronto/Markham

www.torontomarkham.gardeninn.com

has 2 positions for a

Front desk agent

(FRONT DESK AGENT)
in
Markham / Richmond Hill, Ontario
to start as soon as possible




Sorry!

This job in no longer available


Terms: This is a permanent, full time job, which requires working days, evenings, and weekends. Shift work is involved.

Salary: will be $13.34 per hour for a 40 hour week.

Education: The applicant should have some college or technical training.

Experience: at least five years’ experience.

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Basic computer skills (will train)

Work Setting: Hotel

Type of Bookkeeping and Accounting: Cashiering

Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning

Transportation/Travel Information: Valid driver’s licence, Public transportation is available

Essential Skills: Writing, Working with others, Problem solving, Finding information, Computer use, Continuous learning

Profile: for Hilton Garden Inn, Toronto/Markham

Hotel Accommodations, Food & Beverage, Lounge and Bar

This job in no longer available

The contact information has been removed

Order Number: 5233333

Post date: 2010-08-25




source HRSDC