Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved.

Salary: will be negotiated and depends on the skills and experience of the applicant.

Education: The applicant should have some high school, completed high school, some college or technical training.

Experience: the best part of a year.

Business Equipment and Computer Applications: Windows

Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Hand-eye co-ordination

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information: Join our call centre team ! Experience working in a Call Centre/Customer Service industry an asset. Currently looking for Days and Afternoons

Profile: for Arvato Digital Services Canada Inc

Arvato Digital Services Canada Inc, the leading provider of customized global outsourcing solutions for customer relationship management.

This job in no longer available

The contact information has been removed

Order Number: 5235731

Post date: 2010-08-26