Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved.

Salary: will be negotiated and depends on the skills and experience of the applicant.

Education: The applicant should have completed high school, completed college or technical training, completed university.

Experience: two to three years’ experience.

Work Setting: Tourism

Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Database software, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics

Own Tools/Equipment: Computer, Internet access

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail

Essential Skills: Reading text, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information: Leading Online Canadian Travel Company brings new business to Arvato Digital Services! If you have travel/ tourism/customer service please apply at: www.arvatodigitalservices.com

Profile: for Arvato Digital Services Canada Inc

Arvato Digital Services Canada Inc, the leading provider of customized global outsourcing solutions for customer relationship management.

This job in no longer available

The contact information has been removed

Order Number: 4906966

Post date: 2010-03-10