Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved.

Salary: will be negotiated and depends on the skills and experience of the applicant.

Education: The applicant should have completed high school.

Experience: the best part of a year.

Work Setting: Private sector, Business services, Tourism

Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Database software, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics

Own Tools/Equipment: Computer, Internet access

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail

Work Location Information: Urban area

Essential Skills: Reading text, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information: If you are Bilingual English/French & have call center/customer service experience please apply; Must be flexible for shifts, Days, Afternoons and Evenings.

Languages: Other than English, the applicant should speak French, read French, write French.

Profile: for Arvato Digital Services Canada Inc

Arvato Digital Services Canada Inc, the leading provider of customized global outsourcing solutions for customer relationship management.

This job in no longer available

The contact information has been removed

Order Number: 4899852

Post date: 2010-03-05