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Telepoll Canada Inc.has 2 positions for a Customer service agent(Multilingual Customer Service Agent) Sorry!This job in no longer availableTerms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved. Salary: will be $14.00 per hour for a 40 hour week. Education: The applicant should have completed high school. Business Equipment and Computer Applications: Windows, Word processing software, Database software, Internet browser Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Perform general office duties Security and Safety: Bondable, Criminal record check Own Tools/Equipment: Cellular phone Work Conditions and Physical Capabilities: Work under pressure, Attention to detail Transportation/Travel Information: Own transportation, Public transportation is available Work Location Information: Urban area Other Languages: Cantonese, Mandarin Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning Other Information: Applicants must speak Mandarin, Cantonese and Malay due to clientele. Please place "MN - CSR" in your email subject line. This job in no longer availableThe contact information has been removed Order Number: 4920619 Post date: 2010-03-18 |