Terms: This is a permanent, full time job, which requires working days.

Salary: will be $12.50 per hour for a 35 hour week.
Notes: bonus, commission, and other benefits.
Also: medical, dental, vision, group insurance, life insurance benefits.

Education: The applicant should have some high school.

Experience: StarTek Canada Services Ltd. will provide training..

Work Setting: Business services

Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Spreadsheet software, Database software, Desktop publishing software, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Perform general office duties

Work Conditions and Physical Capabilities: Fast-paced environment, Repetitive tasks, Attention to detail, Hand-eye co-ordination

Work Site Environment: Noisy

Essential Skills: Reading text, Document use, Numeracy, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Finding information, Computer use, Continuous learning

Other Information: Provide technical support to incoming callers in a 100% inbound call centre. Work on a computerized system, typing a minimum 20 wpm. Shifts do not rotate.

Languages: Other than English, the applicant should speak French, read French, write French.

Profile: for StarTek Canada Services Ltd.

In-Bound Call Centre with over 5000 employees world wide.

This job in no longer available

The contact information has been removed

Order Number: 5212227

Post date: 2010-08-16