Terms: This is a permanent, full time job

Salary: will be negotiated and depends on the skills and experience of the applicant.
Notes: bonus, and other benefits.

Education: The applicant should have completed college or technical training.

Experience: at least three years’ experience.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software

Work Setting: Manufacturing company

Computer and Technology Knowledge: Windows, DOS, Hardware, Device drivers, Networking software, Networking hardware, Networking security , Intranet, Internet, Servers, Applications - desktop, Applications - enterprise, File management software, Security software, Word processing software, Spreadsheet software, Presentation software, Office Suites, Mail server software, Electronic scheduling software, Database software

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Combination of sitting, standing, walking

Transportation/Travel Information: Willing to travel, Valid driver’s licence

Essential Skills: Reading text, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Computer use

This job in no longer available

The contact information has been removed

Order Number: 4901846

Post date: 2010-03-10